Testimonials

Brittany Herricks went above ad beyond when it came to helping find the right mortgage solution for me! I had started out with another company and ended up with 1st CCU...not only did they find the right loan, they guided me through the process with great customer service. Brittany always reached out in an incredibly timely manner each time a questions needed to be answered, as well as even working beyond time she needed to. Thank you 1st CCU and Brittany!

Seth - member since 2008


The loan process was painless and the lender was knowledgeable and responsive when I had questions.

Diane - member since 2021


Purchased a new home using VA Loan.  Brittany Herricks was awesome to work with! She is extremely knowledgeable and kept me informed throughout the process. Made for a positive and stress free experience. I highly recommend 1st CCU & Brittany Herricks to anyone looking for a VA mortgage.

Cathy - member since 2016


I went through Rod's Ride On Powersports. This loan was quick and easy and offered an excellent interest rate!

Dawn - member since 2021


1st CCU rocks. I was able to get my dream car in a day with zero hassle. As a college student in a fluid stage of life, it means the world to have a reliable and flexible financial center that knows me.  Jennifer was incredibly speedy. I got a loan in a single day. The 1st CCU rate was much lower than what I expected, especially compared to local banks.

Nathan - member since 2000


Very pleased with services from this Credit Union. Will definitely recommend to others. Service was prompt and very easy to work with. 5 stars.

Daniel - member since 2021

Very pleased with the rate, and answers for questions that were addressed.

Max - member since 2021

Always helpful and friendly. I enjoy my "go thru" the Drive-Thru and my dog Trooper too! 🦴

Julie (and Trooper) - member since 2014


I just don't have to go anywhere else, I get everything done right here in one place.

Dennis - member since 1992


We were treated very well. That's why we are, and will be, 1st CCU members for a long time.

Robert and Gail - members since 1980


You walk into a nice, well mannered environment and are always welcomed by the Tellers and others.

Jordan - member since 2020


I'm always treated with respect. They also listen to the situation, no matter what the loan is needed for. Always feel welcome.

Becky - member since 2001


The two young ladies that assisted us opening and refinancing our car were very kind and informational. The staff behind the counter very cheerful and helpful. We had an account there before, but we moved out of town due to health reasons. We moved back and decided to come back, because staff here make you feel welcome.

Judy - returning member


The Credit Union is a great bank to become a member; We have obtained loans for 3 homes, 4 cars, has been a great place and they have had our business for the last 22 years.

William and Betty - members for 22 years


I was quite pleased with all the staff and would use them again, if needed.

Pat - member since 1990

Liza was extremely helpful, polite and understanding of our needs!

Doug and Cheryl - members since 2018


I am very pleased with my business with the Credit Union. Have always been there for me.

Rebecca - member since 1980 


My experience has been awesome with 1st CCU. Every financial need I had they were able to facilitate. I have multiple accounts including business account. All I am beyond satisfied with the service!

Tedria - member since 2016


Friendly and very good to work with. I would recommend 1st community Credit Union definitely.

Maurice - member since January 2020


We have always been more than pleased with services provided by 1st CCU. I have always been greeted by friendly helpful staff.

Linda - member for more than 35 years


I got called to go to work a few states away, then the engine in my truck quit running. Though I'm 800 miles away 1st CCU got me into a new truck, and beat the dealer by almost a full percentage point. I definitely won't be switching banks any time soon. Thanks 1st CCU.

Nathaniel - member since 2010


We've had several dealings with Shelly Sawvell in the past 6 months, some face to face and some from 1500 miles away. She has taken care of us in such a personal, professional and knowledgeable way that we felt complete trust with her. We truly think that we and you are lucky to have her.

Ron & Kathy - members since 1983


I came to 1st Community Credit Union with the hopes of getting a loan for a better vehicle than I had. Sure enough I was able to get one. So I opened up a checking & savings account and closed my accounts at my previous bank because they didn't help me when I needed it.

Nicholas - member since 2015


Saved me $1000 bucks...and shared her candy with my wife!

Rusty - member since 2007


Very professional and prompt assistance in obtaining my car loan. It was a pleasure working with 1st Community Credit Union.

Kim - member since 1984


Special thanks for their expertise and congeniality in obtaining a second mortgage loan. These individuals have excellent 'people' skills - They should be commended for their positive work ethic.

David - member since 2015


Always very friendly, easy to work with, sound financial advice.

Barbara - member since 2008


I enjoy working with 1st CCU since I realize that locally we can help accelerate the velocity of money.

Brent - member since 2005


We would like to take this opportunity to thank 1st CCU in Sparta for recently approving a loan for us. This allowed us to move our business from another local bank to 1st CCU, therefore consolidating all of our business under one roof. We have experienced many years of doing business with 1st CCU and have always found the entire office staff and the loan department to be very helpful and professional in our dealings. Our thanks go out to the staff for taking the time and effort to research and follow through on our loan inquiry by presenting our request to the board of directors for approval. We look forward to many years of continuing to do business with you and your great staff.

Very satisfied members Tom and Jill - members for over 30 years 


This was the easiest, friendliest informational process ever! I look forward to working with 1st Community Credit Union in the future!

John - member since 2014


I have been dealing with 1st Community Credit Union since 1990, every experience has been positive & very pleasant.

Wayne - member since 1990 


Staff is always helpful and friendly; a big help getting my father's account started.

Teresa - member since 2008


We love working with Barb Burnham. It has always been a pleasure. She is very prompt with responses to all our questions and is extremely helpful. Thank you Barb!

Chris & Tegan - members since 1985


We decided to purchase a home in the local area. This home would accommodate all our family needs. When it came time to secure financing Barb Burnham was the person we went to see. Her professionalism and knowledge was welcome. Although it was not our first home that we ever purchased, she presented all details as if we were and through this process we learned more of what all was involved with the financing. Some places would just ask you to sign here and there, but Barb took the time to explain each item. What a complete welcome for us. Her expertise was a welcome when questions arose on our end and it was completely appreciated. We recommend her to people who we know may be considering a purchase. Thank you to Barb for her awesome service and Thank You 1st Community Credit Union for having such wonderful staff for all our financial needs.

Rebecca - Member since 1989 


We are very grateful to Barb for the excellent customer service she provided, and for the knowledge and expertise that she brought to the table as we recently purchased our first home. From the day we were pre-approved until the day we closed, the process was seamless: efficient, simple and best of all, no surprises!

Justin and Anna - Members since 2002