Jennifer is always there to help us when needed and does an excellent job. A valuable asset to the Credit Union. Very happy to do business with her. Thank you Jennifer! (5 stars)
Daryl - member since 2019
I have been with 1st CCU since the 1980s and have been really satisfied with the service and quality of the people that work there to take care of the members. Thank you.
Christopher - member since 1982
Jennifer has been my loan officer on several loans over the past few years. She is always professional and helpful. She answers all my questions and returns my calls right away. Thanks you again Jennifer, I greatly appreciate your help.
James - member since 2017
Extremely satisfied with our loan process. Barb did an excellent job with everything!!
Kerry & Christine - members since 2006
I'm very pleased with all the contacts I've experienced. Everyone's been helpful to solve any problems and answered all my questions. I am 67 years old and haven't had a computer until now. The Customer Service were very helpful to get my account set up. They helped over the phone and led me through the process, I don't think without their help I may never have been able to access my account on my computer.
David - member since 2022
Leianna Melde did a great job! We have used 1st CCU for a while now and have had excellent service through them and will continue with them.
Wayne - member since 2009
Lindsey was outstanding. Very knowledgeable and quick responses.
Cynthia - member since 2022
Very happy with Leianna and the loan process. Love working with Leianna, she is spot on every time I have worked with her and makes the process very smooth, quick and painless. Just the way it should be. She goes above and beyond to get the job done. Thank you!
Sandra - member since 2014
Britny Ferris is exceptional at her job. She's very professional, yet friendly. I applied by phone because there was a problem with the website at the time of my application a few weeks ago. I'm very happy with the entire process.
Andrew - member since 2021
My car loan was a speedy and pleasant experience. Jennifer Rickert was amazing!
Janey - member since 2022
Luke is great to work with. Very prompt with getting information back to us.
Leonard - member since 2021
Britny is quick to reply with all my questions and makes the process so smooth.
Ben - member since 2021
Leianna was excellent to work with! Financing can be confusing, but she explained everything. Thank you!
Margo - member since 2022
Liza (Liza Schlintz, Member Business Loan Officer) is a great communicator and very knowledgeable.
Larry - member since 1987
Britny was an absolute delight to work with. I've never found anything but great assistance and prompt service in 35 years of banking there.
Harry - member since 1986
Everything went well. You guys made me feel like family. I'm very please, you took a lot of pressure off my mind. I can sleep better knowing I'm in good hands.
Calvin - member since 2021
Jennifer was extremely patient with my lack of loan/finance knowledge as well as with the difficulty in communication with the dealership. I couldn't have asked for a better experience. Everyone I've encountered at Sparta 1st CCU has always been happy and helpful. My entire family and I are proud to bank there!
Jeslyn - member since 2018
I've had multiple different loans through 1st CCU. I've always been happy with my experiences. This time I found a motorcycle I wanted to purchase and walked in with the purchase amount. Within about 45 minutes I was on my way to the dealership.
Cory - member since 2009
You guys are just down-to-earth good people. You give good advice when asked. Always friendly. You keep a good atmosphere.
James - member since 2010
I was pleased with the entire loan process. I like the convenient location and excellent knowledge and easy process of the loan application.
Annette - member since 2021
I like how Lucas informed me of options available, but did not push when told no.
William - member since 2011
Working with Brittany was a blessing! Everything that I needed answered, Brittany was there! Thank you for your outstanding service. She made sure she was available when my husband's work schedule permitted. Can't say enough about the seamless process, Brittany knows her stuff!
Lesa - member since 2001
Brittany was excellent. Great knowledge and expertise and did exactly what she said she would.
Benjamin - member since 2017
Brittany was very helpful and answered any questions we had when deciding what type of loan would work best for us. Thank you.
Eric & Tamara - members since 1988
We've been members for years now...3 months ago we decided to purchase our first home. Lisa Miller was our lender and she is absolutely wonderful! Any questions we had were answered and she helped us first-time home buyers understand the whole process. I highly recommend 1st CCU in Sparta.
Ashley - member since 2011
Very happy with interest rates and length of time of the loan. It was a fast and easy process.
Joseph & Brenda - members since 2021
We just did a refinance with Lisa Miller and are very pleased with her customer service. She kept us up to date on what was happening and she explained everything to us that we were signing. I would highly recommend Lisa!
Deb - member since 2021
I refinanced my house twice through 1st CCU over the last few years. Lisa Miller is awesome. She always has time to answer all my questions, no matter how simple or complex. If she is not sure, she will find out.
TJ - member since 1996
Brittany was so very easy to work with. Through the ups and downs of getting my home refinanced she was on top of it and kept me up to date. Would highly recommend her to anyone!
Zachery - member since 2017
Brittany Herricks went above and beyond when it came to helping find the right mortgage solution for me! I had started out with another company and ended up with 1st CCU...not only did they find the right loan, they guided me through the process with great customer service. Brittany always reached out in an incredibly timely manner each time a questions needed to be answered, as well as even working beyond time she needed to. Thank you 1st CCU and Brittany!
Seth - member since 2008
The loan process was painless and the lender was knowledgeable and responsive when I had questions.
Diane - member since 2021
Purchased a new home using VA Loan. Brittany Herricks was awesome to work with! She is extremely knowledgeable and kept me informed throughout the process. Made for a positive and stress free experience. I highly recommend 1st CCU & Brittany Herricks to anyone looking for a VA mortgage.
Cathy - member since 2016
I went through Rod's Ride On Powersports. This loan was quick and easy and offered an excellent interest rate!
Dawn - member since 2021
1st CCU rocks. I was able to get my dream car in a day with zero hassle. As a college student in a fluid stage of life, it means the world to have a reliable and flexible financial center that knows me. Jennifer was incredibly speedy. I got a loan in a single day. The 1st CCU rate was much lower than what I expected, especially compared to local banks.
Nathan - member since 2000
Very pleased with services from this Credit Union. Will definitely recommend to others. Service was prompt and very easy to work with. 5 stars.
Daniel - member since 2021
Very pleased with the rate, and answers for questions that were addressed.
Max - member since 2021
Always helpful and friendly. I enjoy my "go thru" the Drive-Thru and my dog Trooper too! 🦴
Julie (and Trooper) - member since 2014
I just don't have to go anywhere else, I get everything done right here in one place.
Dennis - member since 1992
We were treated very well. That's why we are, and will be, 1st CCU members for a long time.
Robert and Gail - members since 1980
You walk into a nice, well mannered environment and are always welcomed by the Tellers and others.
Jordan - member since 2020
I'm always treated with respect. They also listen to the situation, no matter what the loan is needed for. Always feel welcome.
Becky - member since 2001
The two young ladies that assisted us opening and refinancing our car were very kind and informational. The staff behind the counter very cheerful and helpful. We had an account there before, but we moved out of town due to health reasons. We moved back and decided to come back, because staff here make you feel welcome.
Judy - returning member
The Credit Union is a great bank to become a member; We have obtained loans for 3 homes, 4 cars, has been a great place and they have had our business for the last 22 years.
William and Betty - members for 22 years
I was quite pleased with all the staff and would use them again, if needed.
Pat - member since 1990
Liza was extremely helpful, polite and understanding of our needs!
Doug and Cheryl - members since 2018
I am very pleased with my business with the Credit Union. Have always been there for me.
Rebecca - member since 1980
My experience has been awesome with 1st CCU. Every financial need I had they were able to facilitate. I have multiple accounts including business account. All I am beyond satisfied with the service!
Tedria - member since 2016
Friendly and very good to work with. I would recommend 1st community Credit Union definitely.
Maurice - member since January 2020
We have always been more than pleased with services provided by 1st CCU. I have always been greeted by friendly helpful staff.
Linda - member for more than 35 years
I got called to go to work a few states away, then the engine in my truck quit running. Though I'm 800 miles away 1st CCU got me into a new truck, and beat the dealer by almost a full percentage point. I definitely won't be switching banks any time soon. Thanks 1st CCU.
Nathaniel - member since 2010
We've had several dealings with Shelly Sawvell in the past 6 months, some face to face and some from 1500 miles away. She has taken care of us in such a personal, professional and knowledgeable way that we felt complete trust with her. We truly think that we and you are lucky to have her.
Ron & Kathy - members since 1983
I came to 1st Community Credit Union with the hopes of getting a loan for a better vehicle than I had. Sure enough I was able to get one. So I opened up a checking & savings account and closed my accounts at my previous bank because they didn't help me when I needed it.
Nicholas - member since 2015
Saved me $1000 bucks...and shared her candy with my wife!
Rusty - member since 2007
Very professional and prompt assistance in obtaining my car loan. It was a pleasure working with 1st Community Credit Union.
Kim - member since 1984
Special thanks for their expertise and congeniality in obtaining a second mortgage loan. These individuals have excellent 'people' skills - They should be commended for their positive work ethic.
David - member since 2015
Always very friendly, easy to work with, sound financial advice.
Barbara - member since 2008
I enjoy working with 1st CCU since I realize that locally we can help accelerate the velocity of money.
Brent - member since 2005
We would like to take this opportunity to thank 1st CCU in Sparta for recently approving a loan for us. This allowed us to move our business from another local bank to 1st CCU, therefore consolidating all of our business under one roof. We have experienced many years of doing business with 1st CCU and have always found the entire office staff and the loan department to be very helpful and professional in our dealings. Our thanks go out to the staff for taking the time and effort to research and follow through on our loan inquiry by presenting our request to the board of directors for approval. We look forward to many years of continuing to do business with you and your great staff.
Very satisfied members Tom and Jill - members for over 30 years
This was the easiest, friendliest informational process ever! I look forward to working with 1st Community Credit Union in the future!
John - member since 2014
I have been dealing with 1st Community Credit Union since 1990, every experience has been positive & very pleasant.
Wayne - member since 1990
Staff is always helpful and friendly; a big help getting my father's account started.
Teresa - member since 2008
We love working with Barb Burnham. It has always been a pleasure. She is very prompt with responses to all our questions and is extremely helpful. Thank you Barb!
Chris & Tegan - members since 1985
We decided to purchase a home in the local area. This home would accommodate all our family needs. When it came time to secure financing Barb Burnham was the person we went to see. Her professionalism and knowledge was welcome. Although it was not our first home that we ever purchased, she presented all details as if we were and through this process we learned more of what all was involved with the financing. Some places would just ask you to sign here and there, but Barb took the time to explain each item. What a complete welcome for us. Her expertise was a welcome when questions arose on our end and it was completely appreciated. We recommend her to people who we know may be considering a purchase. Thank you to Barb for her awesome service and Thank You 1st Community Credit Union for having such wonderful staff for all our financial needs.
Rebecca - Member since 1989
We are very grateful to Barb for the excellent customer service she provided, and for the knowledge and expertise that she brought to the table as we recently purchased our first home. From the day we were pre-approved until the day we closed, the process was seamless: efficient, simple and best of all, no surprises!
Justin and Anna - Members since 2002