Jennifer is awesome to work with. Very friendly, knowledgeable and courteous.
Vonda - member since 2018
Friendly staff & Kathy was very knowledgeable and professional.
Denny - member since 2023
Rhonda was wonderful to work with. She was very accommodating, answered most of my questions before I even asked them, and answered those that I had. Rhonda went out of her way to make opening my accounts easy and pleasant.
Scott - member since 2023
When I was in the middle of getting my money stolen from me by a scammer, Kathy helped me fix the problem immediately, she helped to calm me down and walked me through the whole process, new account number, new checks and debit card. I really appreciate Kathy and her gracious personality. Thank you Kathy!
Jody - member since 2020
They were very friendly and a big help!
Bella - member since 2023
Britny was very knowledgeable and helpful! She gave a clear picture of what to expect and really took time to make sure we understood all the steps of the loan process. Quick replies and excellent communication!
Ann - member since 1992
Just opened another account with Kristina, great customer service!
Burt - member since 2008
I had a very easy time transitioning to 1st Community thanks to Rhonda Anderson! She was very helpful and made sure I understand everything I was signing up for! Definitely recommend going there, and Rhonda!
McKenzie - member since 2023
Liza is very good to work with, she did a great job of expediting the process with a personal touch.
Norm - member since 2007
Leianna was wonderful to work with. The loan process was made simple while still being explained thoroughly. She answered all questions and always responded in a timely manner. I'm also working with Lisa Miller on a mortgage loan. My experience with her has been wonderful as well. I've actually never received such excellent customer service through a bank before. Small town banking is the way to bank for me! Thank you!
Carrie - member since 2016
Keep doing what you're doing. The best experience I have ever had with a financial institution. You have some of the best people I have ever dealt with in your employment. They are friendly, caring and very knowledgeable of their job. Keep up the great job you are already doing.
Gary - member since 2023
We have worked with Lisa Miller in the loan department a few times over the past couple years and have had a great experience with her. Lisa is truly a kind, caring and extremely helpful person. She cares about her clients and wants to help them however she can. We are happy and grateful we have been able to work with her at 1st Community Credit Union. We hope to be able to keep working with her in the years to come.
Tracy - member since 1995
I really appreciate working with 1st CCU because they are professional, understanding and conscious of time constraints. Will be back for the next lending opportunity.
Larry - member since 2015
I am a Real Estate Agent here in the Coulee Region and I have worked a number of transactions with both Lisa and Liza at 1st Community Credit Union and they truly are amazing! I have also started to get to know some of the other lenders and I have to say the kindness and extra mile these guys put in does not go unnoticed! They are a great team to work with! Whether its a home loan, commercial loan, or banking you will not be disappointed.
Brittany and Luke are very friendly and knowledgeable, they are very 'on the ball' and they explain everything so that one can understand the process. They both will call you back, or email you back. In today's world, service and communication means everything to me!
Donald - member since 2022
Great place to do your banking. They have very professional and friendly people who take care of their customers.
Paul - member since 2022
We recently worked with Liza on an Agriculture Loan...again! She is our "go to" for all of our financial needs with our farm! We have worked with her since 2016. You will not be disappointed when you work with her. She goes above and beyond to make sure we are taken care of and that we fully understand everything! She makes you feel like an equal! We have also worked with Lindsey for an auto loan, and she was so efficient throughout the process and a pleasure to speak with! Call one of these two at 1st Community Credit Union and you will not be disappointed!
Jay and Brook
Brittany Herricks is a true gem in the world of mortgage loan officers. From start to finish, she made the process seamless and stress-free. Her knowledge and attention to detail is unmatched, and she always went above and beyond to ensure we received the best loan possible. I highly recommend Brittany to anyone in need of a mortgage loan - she is simply the best! 5 stars all the way!
Ashley - member since 2023
We opened a loan with Lisa for our house mortgage and she was extremely helpful throughout the entire process! In the beginning, we had no idea what we were doing as first-time home buyers and she walked me through it all over the phone in such a brief period which was HUGE as we both had very busy schedules at the time. Lisa is very communicative, friendly and easy to get ahold of in a timely manner! When she doesn't know the answer, she is sure to send you in the right direction and if she is out of the office for any reason, she ensures all of her work is covered. We thoroughly enjoyed working with Lisa and would highly recommend her to anyone - especially first-time home buyers as she made the process seamless for us!
Sierra - member since 2022
I can't say enough good things about Lisa at 1st Community Credit Union in Sparta. A year ago we went to Lisa and she sat down with us and mapped out everything we needed to do to get our credit up to obtain a home loan. We took her advice and were in a home much quicker than anticipated. If you are in the market looking for a home, Lisa is your gal! She goes above and beyond for her customers and really takes her time to explain the process.
Danielle - member since 2022
Lindsey Yogmas gets it done! She's been nothing but amazing! I called, said I needed a loan, and she got it done that day less than a couple hours. I didn't even have to go in. We will be using her for anything else we need at 1st CCU! She's the best!
Jessi - member since 2015
I recently bought my first home with the help of our Mortgage Loan Officer, Brittany Herricks. She helped us through the whole process and it was a great experience. Would highly recommend working with her.
Brady - member since 2023
Britny (Ferris) has been wonderful to work with! We have worked with her a couple times now and she has made everything go so smooth and efficient! She truly has your best interests in mind and listens to your questions. We have recommended her to family and friends!
Ashley - member since 1979
So thankful we found Britny Ferris and have worked with her now on two separate loans. She has helped make each process go smoothly and gone above and beyond to make things happen. She's helped us get my dream vehicle and helped our little family succeed. I look forward to working with her in the future.
Sarah - member since 2022
Barb was fantastic during our loan process. Explained things in detail. Communicated throughout the entire process so we always knew what to expect. She gave us a timeline of events and everything went according to schedule. We've been very happy with all of our experiences at 1st CCU. We had to bring our kids with to the final signing and Barb was fantastic with them and involved them in discussions.
Adam - member since 2021
Lindsey was great to work with. Very prompt in responding to my concerns and needs, courteous, and delivered on her promises in a very timely manner.
Scott - member since 2014
Brittany Herricks is a valuable asset to the credit union, she was a pleasure to work with and very professional. The whole process went smoothly and efficiently. Great job and hats off to Brittany and the team at 1st CCU.
Robert - member since 1989
Luke Fanning has been great to work with on my recent boat loan and auto loan for my daughter! Luke is always happy to help and answer any questions. We will definitely continue to use 1st CCU in the future. Especially as long as Luke is still there!
Mark - member since 2022
I have dealt with Barb and Liza and they are both great at what they do. Always enjoy doing business with them.
Scott - member since 2022
1st CCU has been a life-saver in a number of life circumstances. I know I can rely on them when needed. Thank you.
Nancy - member since 2007
I appreciate the team at 1st Community Credit Union. Thank you for working with me on getting my car loan!
Dallas - member since 2022
Jennifer is always there to help us when needed and does an excellent job. A valuable asset to the Credit Union. Very happy to do business with her. Thank you Jennifer! (5 stars)
Daryl - member since 2019
I have been with 1st CCU since the 1980s and have been really satisfied with the service and quality of the people that work there to take care of the members. Thank you.
Christopher - member since 1982
Jennifer has been my loan officer on several loans over the past few years. She is always professional and helpful. She answers all my questions and returns my calls right away. Thanks you again Jennifer, I greatly appreciate your help.
James - member since 2017
Extremely satisfied with our loan process. Barb did an excellent job with everything!!
Kerry & Christine - members since 2006
I'm very pleased with all the contacts I've experienced. Everyone's been helpful to solve any problems and answered all my questions. I am 67 years old and haven't had a computer until now. The Customer Service were very helpful to get my account set up. They helped over the phone and led me through the process, I don't think without their help I may never have been able to access my account on my computer.
David - member since 2022
Leianna Melde did a great job! We have used 1st CCU for a while now and have had excellent service through them and will continue with them.
Wayne - member since 2009
Lindsey was outstanding. Very knowledgeable and quick responses.
Cynthia - member since 2022
Very happy with Leianna and the loan process. Love working with Leianna, she is spot on every time I have worked with her and makes the process very smooth, quick and painless. Just the way it should be. She goes above and beyond to get the job done. Thank you!
Sandra - member since 2014
Britny Ferris is exceptional at her job. She's very professional, yet friendly. I applied by phone because there was a problem with the website at the time of my application a few weeks ago. I'm very happy with the entire process.
Andrew - member since 2021
My car loan was a speedy and pleasant experience. Jennifer Rickert was amazing!
Janey - member since 2022
Luke is great to work with. Very prompt with getting information back to us.
Leonard - member since 2021
Britny is quick to reply with all my questions and makes the process so smooth.
Ben - member since 2021
Leianna was excellent to work with! Financing can be confusing, but she explained everything. Thank you!
Margo - member since 2022
Liza (Liza Schlintz, Member Business Loan Officer) is a great communicator and very knowledgeable.
Larry - member since 1987
Britny was an absolute delight to work with. I've never found anything but great assistance and prompt service in 35 years of banking there.
Harry - member since 1986
Everything went well. You guys made me feel like family. I'm very please, you took a lot of pressure off my mind. I can sleep better knowing I'm in good hands.
Calvin - member since 2021
Jennifer was extremely patient with my lack of loan/finance knowledge as well as with the difficulty in communication with the dealership. I couldn't have asked for a better experience. Everyone I've encountered at Sparta 1st CCU has always been happy and helpful. My entire family and I are proud to bank there!
Jeslyn - member since 2018
I've had multiple different loans through 1st CCU. I've always been happy with my experiences. This time I found a motorcycle I wanted to purchase and walked in with the purchase amount. Within about 45 minutes I was on my way to the dealership.
Cory - member since 2009
You guys are just down-to-earth good people. You give good advice when asked. Always friendly. You keep a good atmosphere.
James - member since 2010
I was pleased with the entire loan process. I like the convenient location and excellent knowledge and easy process of the loan application.
Annette - member since 2021
I like how Lucas informed me of options available, but did not push when told no.
William - member since 2011
Working with Brittany was a blessing! Everything that I needed answered, Brittany was there! Thank you for your outstanding service. She made sure she was available when my husband's work schedule permitted. Can't say enough about the seamless process, Brittany knows her stuff!
Lesa - member since 2001
Brittany was excellent. Great knowledge and expertise and did exactly what she said she would.
Benjamin - member since 2017
Brittany was very helpful and answered any questions we had when deciding what type of loan would work best for us. Thank you.
Eric & Tamara - members since 1988
We've been members for years now...3 months ago we decided to purchase our first home. Lisa Miller was our lender and she is absolutely wonderful! Any questions we had were answered and she helped us first-time home buyers understand the whole process. I highly recommend 1st CCU in Sparta.
Ashley - member since 2011
Very happy with interest rates and length of time of the loan. It was a fast and easy process.
Joseph & Brenda - members since 2021
We just did a refinance with Lisa Miller and are very pleased with her customer service. She kept us up to date on what was happening and she explained everything to us that we were signing. I would highly recommend Lisa!
Deb - member since 2021
I refinanced my house twice through 1st CCU over the last few years. Lisa Miller is awesome. She always has time to answer all my questions, no matter how simple or complex. If she is not sure, she will find out.
TJ - member since 1996
Brittany was so very easy to work with. Through the ups and downs of getting my home refinanced she was on top of it and kept me up to date. Would highly recommend her to anyone!
Zachery - member since 2017
Brittany Herricks went above and beyond when it came to helping find the right mortgage solution for me! I had started out with another company and ended up with 1st CCU...not only did they find the right loan, they guided me through the process with great customer service. Brittany always reached out in an incredibly timely manner each time a questions needed to be answered, as well as even working beyond time she needed to. Thank you 1st CCU and Brittany!
Seth - member since 2008
The loan process was painless and the lender was knowledgeable and responsive when I had questions.
Diane - member since 2021
Purchased a new home using VA Loan. Brittany Herricks was awesome to work with! She is extremely knowledgeable and kept me informed throughout the process. Made for a positive and stress free experience. I highly recommend 1st CCU & Brittany Herricks to anyone looking for a VA mortgage.
Cathy - member since 2016
I went through Rod's Ride On Powersports. This loan was quick and easy and offered an excellent interest rate!
Dawn - member since 2021
1st CCU rocks. I was able to get my dream car in a day with zero hassle. As a college student in a fluid stage of life, it means the world to have a reliable and flexible financial center that knows me. Jennifer was incredibly speedy. I got a loan in a single day. The 1st CCU rate was much lower than what I expected, especially compared to local banks.
Nathan - member since 2000
Very pleased with services from this Credit Union. Will definitely recommend to others. Service was prompt and very easy to work with. 5 stars.
Daniel - member since 2021
Very pleased with the rate, and answers for questions that were addressed.
Max - member since 2021
Always helpful and friendly. I enjoy my "go thru" the Drive-Thru and my dog Trooper too! 🦴
Julie (and Trooper) - member since 2014
I just don't have to go anywhere else, I get everything done right here in one place.
Dennis - member since 1992
We were treated very well. That's why we are, and will be, 1st CCU members for a long time.
Robert and Gail - members since 1980
You walk into a nice, well mannered environment and are always welcomed by the Tellers and others.
Jordan - member since 2020
I'm always treated with respect. They also listen to the situation, no matter what the loan is needed for. Always feel welcome.
Becky - member since 2001
The two young ladies that assisted us opening and refinancing our car were very kind and informational. The staff behind the counter very cheerful and helpful. We had an account there before, but we moved out of town due to health reasons. We moved back and decided to come back, because staff here make you feel welcome.
Judy - returning member
The Credit Union is a great bank to become a member; We have obtained loans for 3 homes, 4 cars, has been a great place and they have had our business for the last 22 years.
William and Betty - members for 22 years
I was quite pleased with all the staff and would use them again, if needed.
Pat - member since 1990
Liza was extremely helpful, polite and understanding of our needs!
Doug and Cheryl - members since 2018
I am very pleased with my business with the Credit Union. Have always been there for me.
Rebecca - member since 1980
My experience has been awesome with 1st CCU. Every financial need I had they were able to facilitate. I have multiple accounts including business account. All I am beyond satisfied with the service!
Tedria - member since 2016
Friendly and very good to work with. I would recommend 1st community Credit Union definitely.
Maurice - member since January 2020
We have always been more than pleased with services provided by 1st CCU. I have always been greeted by friendly helpful staff.
Linda - member for more than 35 years
I got called to go to work a few states away, then the engine in my truck quit running. Though I'm 800 miles away 1st CCU got me into a new truck, and beat the dealer by almost a full percentage point. I definitely won't be switching banks any time soon. Thanks 1st CCU.
Nathaniel - member since 2010
We've had several dealings with Shelly Sawvell in the past 6 months, some face to face and some from 1500 miles away. She has taken care of us in such a personal, professional and knowledgeable way that we felt complete trust with her. We truly think that we and you are lucky to have her.
Ron & Kathy - members since 1983
I came to 1st Community Credit Union with the hopes of getting a loan for a better vehicle than I had. Sure enough I was able to get one. So I opened up a checking & savings account and closed my accounts at my previous bank because they didn't help me when I needed it.
Nicholas - member since 2015
Saved me $1000 bucks...and shared her candy with my wife!
Rusty - member since 2007
Very professional and prompt assistance in obtaining my car loan. It was a pleasure working with 1st Community Credit Union.
Kim - member since 1984
Special thanks for their expertise and congeniality in obtaining a second mortgage loan. These individuals have excellent 'people' skills - They should be commended for their positive work ethic.
David - member since 2015
Always very friendly, easy to work with, sound financial advice.
Barbara - member since 2008
I enjoy working with 1st CCU since I realize that locally we can help accelerate the velocity of money.
Brent - member since 2005
We would like to take this opportunity to thank 1st CCU in Sparta for recently approving a loan for us. This allowed us to move our business from another local bank to 1st CCU, therefore consolidating all of our business under one roof. We have experienced many years of doing business with 1st CCU and have always found the entire office staff and the loan department to be very helpful and professional in our dealings. Our thanks go out to the staff for taking the time and effort to research and follow through on our loan inquiry by presenting our request to the board of directors for approval. We look forward to many years of continuing to do business with you and your great staff.
Very satisfied members Tom and Jill - members for over 30 years
This was the easiest, friendliest informational process ever! I look forward to working with 1st Community Credit Union in the future!
John - member since 2014
I have been dealing with 1st Community Credit Union since 1990, every experience has been positive & very pleasant.
Wayne - member since 1990
Staff is always helpful and friendly; a big help getting my father's account started.
Teresa - member since 2008
We love working with Barb Burnham. It has always been a pleasure. She is very prompt with responses to all our questions and is extremely helpful. Thank you Barb!
Chris & Tegan - members since 1985
We decided to purchase a home in the local area. This home would accommodate all our family needs. When it came time to secure financing Barb Burnham was the person we went to see. Her professionalism and knowledge was welcome. Although it was not our first home that we ever purchased, she presented all details as if we were and through this process we learned more of what all was involved with the financing. Some places would just ask you to sign here and there, but Barb took the time to explain each item. What a complete welcome for us. Her expertise was a welcome when questions arose on our end and it was completely appreciated. We recommend her to people who we know may be considering a purchase. Thank you to Barb for her awesome service and Thank You 1st Community Credit Union for having such wonderful staff for all our financial needs.
Rebecca - Member since 1989
We are very grateful to Barb for the excellent customer service she provided, and for the knowledge and expertise that she brought to the table as we recently purchased our first home. From the day we were pre-approved until the day we closed, the process was seamless: efficient, simple and best of all, no surprises!
Justin and Anna - Members since 2002