Debit Cards

The power of Visa in the palm of your hand

  • Instant-issue debit card that you can use within minutes
  • YOU select your 4-digit PIN
  • Turn your card ON and OFF in Online or Mobile Banking for added security
  • Easy way to withdraw cash at ATMs
  • Use your Debit Card with your PIN for purchases up to $3,000 per day*
  • Set up travel notifications by contacting 1st CCU a few days before your trip**
  • Convenient way to pay wherever Visa is accepted***
  • Five debit card designs to choose from
  • For additional monitoring, consider Visa Purchase Alerts****

1st CCU's five debit card designs

Important Phone Numbers For Servicing Your Debit Card:

    • For local service Mon-Fri 8am – 5pm: 1-888-706-1228
    • For after hours & weekend help:  1-866-820-8787
    • To report a Lost or Stolen Debit Card:  1-800-449-7728

To Select or Change Your Debit Card PIN:

    • For new or reissued debit cards
    • Call 1-866-985-2273 (for security purposes you must call from, or be able to verify, the phone number on file with 1st CCU)
    • If you received an Instant-Issue Debit card at your credit union branch, please wait at least 45 minutes to call the number above to ensure the system has been updated to reflect your new card
    • Your Debit Card PIN may be changed once in a 24-hour period
    • Follow the prompts to enter authenticating information, then enter your chosen 4-digit PIN
    • Your new PIN will be effective immediately

1st CCU's ATMs

    • Sparta Branch Drive Up - 1000 W Wisconsin St, Sparta, WI
    • West Salem Branch Drive Up - 1410 W Hwy 16, West Salem, WI
    • Tomah Branch Drive Up - 220 Buan Street, Tomah, WI
    • West Salem High School - 490 N. Mark St, West Salem, WI
    • You won't be charged an ATM fee when you use your 1st CCU debit card in 1st CCU's ATMs
*Visa Debit Card Transactions:  For purchase goods and services at Point-of-Sale (POS) at any business establishment where the Card is accepted, not to exceed $3,000 per day, subject to the available funds in your account. 

**Tell us the dates and locations of your travel and we'll set up travel notifications on your card. You can call 888-706-1228 or send a message within 1st CCU Anywhere Online or Mobile Banking. This step goes a long way toward making sure your card works flawlessly while you're away from home. If travel notifications are received after business hours we will update the debit card on the next business day. However, for immediate assistance with travel notifications outside of 1st CCU's business hours you can also call the phone number on the back of your debit card or reach out to the 24-hour cardholder services at 866-820-8787. 

***FOREIGN TRANSACTION FEE:  For transactions that are initiated in a foreign currency, you will be charged 1.00% of the final settlement amount. For transactions occurring in foreign countries and initiated in U.S. Dollars, you will be charged 1.00% of the final settlement amount.
USING YOUR CARD IN A FOREIGN COUNTRY:  Some restrictions may apply if you are performing transactions or cash withdrawals in countries or geographic areas experiencing high levels of fraud. Restrictions may include lower ATM limits ($205 per 24 hours at an ATM, including the ATM fee), lower purchase limits ($500 per 24 hours), or inability to pay at the pump in some states (you may be required to go inside to pay with the cashier in Florida, Georgia, Illinois, Michigan, New York, North Carolina). These restrictions are for security purposes to protect your accounts. 1st CCU also follows OFAC regulations regarding now allowing transactions with sanctioned entities.

****Actual time to receive Visa Purchase Alerts is dependent on wireless service and coverage within area. Alerts service may not be available in all areas. Gasoline alerts may not include purchase amount. Account activity qualifying for Alert service may vary by issuer. Additional restrictions apply.