Recent Scams (2022):
SCAM INVOLVING FAKE CARD FRAUD ALERTS
Important Phone Numbers For Servicing Your Credit Card:
- Mon-Fri 8am – 5pm: 608-269-8121 or 1-888-706-1228
- Evenings and Weekends: 1-866-820-5786
- Report Lost/Stolen Card: 1-800-449-7728
- Mon-Fri 8am – 5pm: 608-269-8121 or 1-888-706-1228
- Evenings & Weekends 1-866-820-8787
- Report Lost/Stolen Card 1-800-449-7728
PHONE SCAMMERS CLAIMING TO BE 1ST CCU
- On some calls the scammer claims that they are calling in regards to an Amazon purchase.
- On some calls the scammer leaves a voice mail message claiming that the credit union is foreclosing on their property and giving a 1-800 phone number to call back.
- One consumer received a call claiming to be from 1st CCU and stating that the person's loan payment was past due and needed to be paid by phone immediately. The consumer knew that his payments were up-to-date.
- Remember that scammers are looking to create a sense of urgency to get you to disclose sensitive information or account numbers to them.
- If you receive a call claiming to be from 1st Community Credit Union and you have never dealt with that employee before or you weren't expecting a call from 1st CCU, it is wise to take the caller's name, then hang up and call the credit union directly and ask for that employee.
AMAZON PHONE SCAM
- If you receive a call from someone claiming to be with Amazon, hang up immediately and do not call back.
- Never allow unknown parties to remotely access your computer.
- If you are concerned about any charges made on your debit or credit card or in your account, always contact your credit card company or financial institution directly.
NETFLIX (AND OTHER STREAMING SERVICES) SCAMS:
- Never click on a link within an email that you weren't expecting, even if the email appears to come from a company or service you recognize.
- If a deal seems too good to be true, it probably is.
- If you receive an unexpected notification, open your browser and navigate to that platform's official website. There you can log into your account knowing that you're on the platform's real website and not a phony look-alike website.
Debit Restrictions Due To Increased Fraudulent Activity In Georgia, Texas, And Michigan:
- Due to numerous fraudulent transactions detected in the state of Georgia, all 1st CCU cardholders who are performing debit card transactions in Georgia will be required to insert the debit card into a Chip Reader rather than swiping the card.
- All Marathon Petro gas pump users will not be able to use their cards to pay at the pump. You will need to go inside and use the Chip Reader to pay.
- Card transactions originating in Michigan or Texas may be subject to restrictions due to increase in fraud.
- COVID Treatment and other Coronavirus Scams
- Government Grant Scams
- "You've Won! Now Pay Us"
- Stimulus Package Scams and IRS Scams relating to stimulus money
- Promises For Lower Credit Card Rate
- Work-At-Home Scams
- Cryptocurrency Blackmail Scams
Look-Alike Websites – Many consumers will see an increase in the number of email alerts announcing deals, gifts, and sales. While mailers can look legitimate, the links may lead to look-alike websites meant to trick you into entering private information or give scammers an opportunity to download malware onto your computer. To protect themselves, consumers should:
- Review the sender’s address, as businesses will often send emails with a proprietary address, like @bbb.org;
- Look for misspellings throughout the email;
- Hover over links without clicking to see where they reroute;
- Only enter sensitive information into a website that begins with "https" as the "s" informs you that it's secure and information entered is encrypted.
Free Gift Cards – Who doesn't love free stuff especially around the holidays? Scammers hope to take advantage of that fondness through phishing emails and pop-up ads offering gift cards. If you come across one of these offers you should not:
- Open the email as it can be a phishing attempt but, if you do, don't click the links. Instead, mark the email as SPAM or JUNK;
- Share any personal information to receive the card as the scammers will use the information to steal your identity later;
- Click the ad but close out of the app or program you are using, clear your history and turn on your ad blocker.
Fake Shipping Notifications – Deliveries notifications can often be expected throughout the holiday season as many consumers go online to purchase gifts, but some of these announcements may be phishing scams. These false notification emails often use a legitimate businesses name and logo to trick you into opening the email and allowing thieves to gain access to personal information and passwords. Targets should know:
- Most online vendors provide tracking information that can be used to verify where your items are and identify the delivery company;
- You are not required to pay money to receive your package, that payment was made when you make your purchase;
- Delivery services do not need personal information to deliver your items.
Phony Charities – Charities often get a boost this season as consumers are in the giving spirit but scammers seeking to take advantage can pose as charities or needy individuals soliciting donations. Here are a few tips for spotting scammers:
- Look for sound-alike names
- Verify Your Charity at Give.org
- Review the charities website to make sure they specify their plans for donations and how they will be used to address the issues they claim to combat.
Free Trials Can Be Expensive: 1st CCU is aware that consumers receive multiple "free" trial offers online. The Federal Trade Commission urges consumers to use caution regarding these offers. Whether it's for teeth whitener, vitamins, or weight loss solutions, what sounds like a harmless opportunity to try before you buy could end up costing you a lot of money. Some of these businesses make it tough to cancel or place conditions on returns and cancellations that are so strict it is difficult to stop the deliveries and the billing. Or the free trial may come with a "small" shipping and handling fee, making you think you'll only be paying a few dollars but you're really being charged a much higher amount than you expected.
The most common complaints we've heard locally is that consumers are being charged for the full-size product PRIOR to receiving the Trial Product, leaving no time to test the free sample and make a decision to cancel if you aren't happy. Although not all trial offers are the same, they all come with specific conditions that are disclosed in the fine print.
- It is your responsibility to take your time and understand the terms and conditions BEFORE accepting any online offer.
- It is your responsibility to contact the company to cancel, so if you decide to accept a free trial offer be sure you write down the company's contact information.
- Look for pre-checked boxes, which if left checked may be giving authorization for sending you additional products other than what is advertised.
- Research the company BEFORE you commit to a free trial offer. Use a search engine to search for reviews or complaints about the company.
- Watch out for "free trial" offers that are actually an enrollment in a club or subscription (for exercise clothing, shoes, books, etc) that charge your card and ship more products to you each month unless you follow strict opt-out procedures on a monthly basis.
Your rights to your free annual credit reports Go There Now
Federal law requires each of the three nationwide consumer credit reporting companies - Equifax, Experian and TransUnion - to give you a free credit report every 12 months if you ask for it. They also make it easy to accomplish many credit-related tasks right from your computer. Order your free credit report online from annualcreditreport.com or call 877-322-8228. Annualcreditreport.com is the only official website explicitly directed by Federal law to provide free credit reports to consumers.
DID YOU KNOW... you can get your name removed from lists for unsolicited insurance and pre-approved credit offers by calling 1-888-5OPTOUT (1-888-567-8688)
Thank you for being a valued member of 1st Community Credit Union