eServices at 1st CCU

cropped image of millennials using smart phones, tablet, and laptop

You lead a busy life - we get it!  1st CCU's eServices are a fast, convenient way of accessing your 1st CCU accounts and managing your money from just about anywhere!

eServices save you time, money, and hassle...and they're also secure and environmentally-friendly.


Bill Pay

No stamps to buy, no envelopes to stuff, no trips to the post office.  Pay one bill at a time or pay multiple bills with a click of the mouse or a tap of your mobile screen.

eAlerts

Receive email and/or text alerts notifying you of activity on your 1st CCU accounts. You can customize the alerts you want to receive, and you can change them at any time.

eStatements

When you're accessing your accounts electronically it makes sense to also receive your periodic account statements electronically!

Mobile App

Your mobile device is always within reach, and now access to your 1st CCU accounts is in the palm of your hand when you download our free Mobile App from the Google Play or Apple Stores.

Online Banking

Manage your finances any time, anywhere! Information is at your fingertips simply by logging into Online Banking. View your balances and account activity, transfer funds, make a loan payment, and so much more.

Secure Email Access

1st CCU makes it easy to communicate with us safely and securely. We provide an email portal for those times when you need to ask a question about your account or share a sensitive document.

Telephone Banking

Even when you aren't accessing the internet you have options for monitoring your accounts and performing transactions such as transfers and loan payments! Meet PATT, our Telephone Banking assistant.

Online Loan Application

Conveniently apply for a loan from the comfort of your home.  Once you get a response from one of 1st CCU's friendly lending professionals you may even be able to sign your loan papers electronically without needing to stop into the branch.

AccessPoint

In a mobile world, it's always the right move to be able to manage your Credit Card online. View balances, see recent transactions, and make a payment to your credit card account. So easy!

Did You Know That You Can See Pending Deposits In Online Banking?

If you are anticipating a deposit and you want to see if the money will hit your account in the next day or two, you can find that information within Online Banking.
  • Log into Online Banking. If you have multiple accounts at 1st CCU make sure you are logging into the account that the automatic deposit is supposed to be delivered to.
  • Click on the Transactions link in the tool bar.
  • Select 'Pending Transactions'. If there are any pending deposits or withdrawals you will be able to view them on the Pending Transactions screen.  The screen will show the account the transaction will hit, where the transaction is coming from, and transaction amount, and the effective date that the automatic deposit will go into the account.
  • Please Note: The Pending Deposit Transactions are only viewable within Online Banking. Deposits that are pending will not show up in the Mobile App.
 
Want to know exactly when the deposit hits your account? Sign yourself up for our free Deposit eAlert! You can choose from email alerts, text alerts, or both.  You can enroll in the Deposit eAlert while you're in your Online Banking account. 
  • Simply click on the 'Services' tab and select the 'Continue' box next to E-Alerts. 
  • Click the 'Add Alert' button on the far right side of the screen. 
  • Click on the words "Add Share Alerts"
screenshot of online banking eAlert starting point
  • Change the drop down field to the account where the automatic deposit is supposed to go (you can set up the Deposit Alert for multiple accounts, you just need to set them up one at a time)
screenshot of selecting account number for setting up ealerts in online banking
  • Click the box next to Deposit Alert and set the minimum/maximum deposit amount you want to be alerted to. Customize any other alerts you want to set up for that account also.  Then click the Save button.
screenshot of setting up the eAlert for Deposits
  • You control these alerts and you can customize them and change them in Online Banking whenever you like. 
  • If you do not have internet access but you have a cell phone that is capable of receiving text messages, ask a 1st CCU Member Service Representative for assistance in getting set up to receive text alerts.