News & Events


box of files, shredded paper, and stack of files.
Shred Event At 1st CCU in Tomah:  Saturday, June 26th from 8:30-11:30 am
Date:  Saturday, June 26th
Time: 8:30 am - 11:30 am
Location: 1st CCU's Tomah office, located at 220 Buan Street
  • Free shredding of up to 3 boxes/bags of outdated sensitive documents per person (we ask that you bring a non-perishable food item for the local food pantry in exchange for the free shredding)
  • Safe destruction of outdated financial statements, receipts, invoices, checks/check duplicates, etc. will be shredded on-site in the mobile shredding truck.  (Consult a tax advisor for advice on tax return retention. Do not destroy documents tied to pending litigation. Never destroy vital records such as wills, deeds, titles, birth or death certificates, etc.)
  • All types of paper can be shredded.
  • Staples and Paper Clips do NOT need to be removed
  • We're sorry, 3-ring binders, other hard covers, and discs cannot be shredded.  Please remove papers from hard covers ahead of time. 
PreQual Ball at B's Place, LLC in West Salem:  Thursday, July 22nd Open House from 4 pm to 7 pm
Date:  Thursday, July 22nd
Time: 4 pm - 7 pm Open House
Location: B's Place LLC, 102 Leonard St N, West Salem
  • Learn how the housing market has changed, and why being Pre-Qualified is critical!
  • Gain tips to get your offer accepted while being treated to door prizes, appetizers and refreshments
  • Meet Real Estate professionals: Realtors, Title & Insurance Representatives, Home Appraisers, and 1st CCU's Mortgage Lenders
  • Bring a PreQualification Letter FROM ANY LENDER for a chance to win a prize!
  • RSVP by calling 888-706-1228 (select Option 4, then Option 3 to leave your name and number attending) or email your name(s) and number attending to

thumbnail of Spring 2021 eNewsletter
Click the image above to read the Spring 2021 eNewsletter

CLICK HERE for information on Coronavirus resources available to assist Wisconsin residents.

Security Information

Debit Restrictions Due To Increased Fraudulent Activity In Georgia, North Carolina, and Michigan:

  • Due to numerous fraudulent transactions detected in the state of Georgia, all 1st CCU cardholders who are performing debit card transactions in Georgia will be required to insert the debit card into a Chip Reader rather than swiping the card.
  • All Marathon Petro gas pump users will not be able to use their cards to pay at the pump. You will need to go inside and use the Chip Reader to pay.
  • Due to numerous fraudulent transactions detected in the state of Michigan, card transactions originating in Michigan may be subject to restrictions.
  • Due to increased fraudulent activity coming from the state of North Carolina in November 2020, when performing a transaction in North Carolina the debit card user will be required to use a PIN or insert the debit card into a Chip Reader rather than swiping the card. 
  • Click the Security Information image on the right to view more scam and fraud information.
These restrictions have been put into place for security purposes to protect our members' accounts from fraud. If additional restrictions need to be placed on transactions we will add those to this list. We apologize in advance for any inconvenience.

scammer by computer. Scam Alerts from your friends at 1st Community Credit Union.

Important Reminders:

NEVER, NEVER, EVER give out your online banking user name and password to ANYONE.  Never give out your account number in response to an email or phone call or text that claims they need to deposit money into your account.  Your account number and online banking credentials  should always be kept private and secure to avoid becoming a victim of fraud.

Be smart, be safe, and always contact your financial institutions if you believe that you may have given out information that you should not have disclosed. 

      • Never Give Out Your Online Banking or Mobile Banking User Name and Password!
      • Pay Attention To Account Activity:
        You are responsible for monitoring your account activity and notifying your financial institution of suspicious activity or fraudulent charges. Online Banking, Mobile Banking, and AccessPoint Credit Card Account Access are offered free of charge to 1st CCU members, as well as monthly paper statements and eStatements. 1st CCU also offers free E-Alerts for notification of daily account balance, online banking logins, and certain electronic transaction activity. For additional protection, ask a Member Service Representative to place a Password on your account. Once you've placed a secure password on your account you will give the password anytime you request information or transactions on your account in person or over the phone.
      • Inspect Credit Reports Annually:
        All consumers are entitled to a free copy of their credit report every 12 months from each of the 3 major credit reporting agencies. The ONLY website authorized by the Federal Trade Commission (FTC) to provide these free credit report copies is Consumers without internet access may request their free copies by calling 1-877-322-8228 or send a request by mail to: Annual Credit Report Request Service, PO Box 105281, Atlanta, GA 30348-5281.
      • Don't Become A Victim Of Phishing Scams:
        Always question any suspicious or "official-looking" emails, letters, or phone calls that ask for verification of sensitive information, and never click on links in unexpected or suspicious emails or social media messages.
      • Protect Your Device:
        Every consumer who owns a computer, smart phone, tablet, or other internet-enabled device should understand what software and systems they have and configure them securely.
      • Use Strong Passwords:
        When you use the same User ID and Password across several websites you increase your risk. Use strong, unique passwords and don't recycle the same passwords for multiple online accounts.
      • Inform Others:
        Tell elderly family members about scams and phishing attacks, even if they don't have internet access. They can still become victims of scams during phone calls and mail if they don't know the warning signs.

Website Compatibility:

Please make sure your computer settings use TLS 1.1 and higher for accessing 1st CCU's website, Online Banking, and Bill Pay.

NOTE:   On October 8, 2020 it was announced that support for Internet Explorer and the legacy Microsoft Edge browsers will be removed effective January 1, 2021 for Online Banking. If you are currently using Internet Explorer we recommend you switch to the new Microsoft Edge or another supported Browser. If you are using the legacy Microsoft Edge browser (any version of Edge less than 70) we recommend upgrading to the newer version or switching to another supported browser.
In general, compatible browsers/versions* include:
  • MS Edge - Versions higher than 70
  • Firefox version 31 and higher
  • Safari version 9 and higher for Mac (see below for issues with Safari version 13.0.4)
  • Google Chrome version 42 and higher

*Other browsers not listed may still have functionality, but are not recommended and are compatible only in a limited manner. For example, members using Internet Explorer 10 and lower may need to manually enable TLS 1.1 and 1.2 protocols on the Advance tab in IE via Tools>Internet Options to continue accessing the website. Other members using older Operating Systems and browser combinations might be unable to get to the site if they are not able to access without TLS 1.0 (most notably IE 6 and 8 users on Windows XP or Vista platforms).