News & Events

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UPCOMING HOLIDAY HOURS:

Friday, December 24th:  1st CCU's offices will close at 12:30 pm for Christmas Eve

Saturday, December 25th:  1st CCU's offices are closed for Christmas

Friday, December 31st:  1st CCU's offices will close at 12:30 for New Year's Eve

Saturday, January 1, 2022:  1st CCU's offices are closed for New Year's Day


Account Verification Audit

As part of our risk management process our auditors, RSM, US, LLP will be performing an account verification in which some of our members will be asked to confirm the accuracy of an account balance. This process is required by our auditors and regulators. As part of this procedure you may be randomly selected. It is one of many internal control processes followed by the credit union to enhance the accuracy and reliability of our financial reporting systems, which ultimately protect you.
If you received a letter from RSM, please take the time to read the letter and respond as directed in the letter.

1st CCU logo

What's New For You In 2022!

1st Community Credit Union is excited to be rolling out several new enhancements in the coming year!  
  • Online Account Opening:  New members are able to join from the comfort of their home with our convenient online account opening, PLUS existing members can add a new account without needing to come to the branch!  Add a Secondary Savings, Ultimate Savings, Money Market or Checking account to your account lineup to make it easier to manage your funds!
computer and smart phone side by side
  • New Online Banking Coming In 2022:  1st CCU teams are working behind the scenes to finalize the development of an ALL NEW online banking platform. When the new Online Banking is rolled out in late Spring 2022 you'll find all of the account management tools you have come to appreciate in our current online banking, PLUS some new and exciting features to improve your banking experience.
  • New Mobile App Coming In 2022:  Along with the new Online Banking we're also rolling out a new Mobile App! The new App and the new Online Banking will work together, with the ability to utilize those Online Banking features you appreciate directly in the Mobile App without needing to log into Online Banking. 
We are excited about the opportunities these new platforms.  We will be sending letters and emails in 2022 when we get closer to launching the new platforms.  We encourage all members to watch our website, follow us on Facebook, read the emails and eNewsletters we send out, and watch your mailbox for information next Spring!
 
Click the image above to read the Fall 2021 eNewsletter


Security Information




Debit Restrictions:   Due to numerous fraudulent transactions, 1st CCU cardholders will not be able to pay at the pump in some states.  When purchasing fuel with your debit card you must go inside to pay with the cashier in these states:

  • Florida
  • Georgia
  • Illinois
  • Michigan
  • New York
  • North Carolina

  • Click the Security Information image above to view more scam and fraud information.
These restrictions have been put into place for security purposes to protect our members' accounts from fraud.  We apologize in advance for any inconvenience.

scammer by computer. Scam Alerts from your friends at 1st Community Credit Union.

Important Reminders:

NEVER, NEVER, EVER give out your online banking user name and password to ANYONE.  Never give out your account number in response to an email or phone call or text that claims they need to deposit money into your account.  Your account number and online banking credentials  should always be kept private and secure to avoid becoming a victim of fraud.

Be smart, be safe, and always contact your financial institutions if you believe that you may have given out information that you should not have disclosed. 

      • Never Give Out Your Online Banking or Mobile Banking User Name and Password!
      • Pay Attention To Account Activity:
        You are responsible for monitoring your account activity and notifying your financial institution of suspicious activity or fraudulent charges. Online Banking, Mobile Banking, and AccessPoint Credit Card Account Access are offered free of charge to 1st CCU members, as well as monthly paper statements and eStatements. 1st CCU also offers free E-Alerts for notification of daily account balance, online banking logins, and certain electronic transaction activity. For additional protection, ask a Member Service Representative to place a Password on your account. Once you've placed a secure password on your account you will give the password anytime you request information or transactions on your account in person or over the phone.
      • Inspect Credit Reports Annually:
        All consumers are entitled to a free copy of their credit report every 12 months from each of the 3 major credit reporting agencies. The ONLY website authorized by the Federal Trade Commission (FTC) to provide these free credit report copies is www.AnnualCreditReport.com. Consumers without internet access may request their free copies by calling 1-877-322-8228 or send a request by mail to: Annual Credit Report Request Service, PO Box 105281, Atlanta, GA 30348-5281.
      • Don't Become A Victim Of Phishing Scams:
        Always question any suspicious or "official-looking" emails, letters, or phone calls that ask for verification of sensitive information, and never click on links in unexpected or suspicious emails or social media messages.
      • Protect Your Device:
        Every consumer who owns a computer, smart phone, tablet, or other internet-enabled device should understand what software and systems they have and configure them securely.
      • Use Strong Passwords:
        When you use the same User ID and Password across several websites you increase your risk. Use strong, unique passwords and don't recycle the same passwords for multiple online accounts.
      • Inform Others:
        Tell elderly family members about scams and phishing attacks, even if they don't have internet access. They can still become victims of scams during phone calls and mail if they don't know the warning signs.

Website Compatibility:

Please make sure your computer settings use TLS 1.1 and higher for accessing 1st CCU's website, Online Banking, and Bill Pay.

NOTE:   On October 8, 2020 it was announced that support for Internet Explorer and the legacy Microsoft Edge browsers will be removed effective January 1, 2021 for Online Banking. If you are currently using Internet Explorer we recommend you switch to the new Microsoft Edge or another supported Browser. If you are using the legacy Microsoft Edge browser (any version of Edge less than 70) we recommend upgrading to the newer version or switching to another supported browser.
In general, compatible browsers/versions* include:
  • MS Edge - Versions higher than 70
  • Firefox version 31 and higher
  • Safari version 9 and higher for Mac (see below for issues with Safari version 13.0.4)
  • Google Chrome version 42 and higher

*Other browsers not listed may still have functionality, but are not recommended and are compatible only in a limited manner. For example, members using Internet Explorer 10 and lower may need to manually enable TLS 1.1 and 1.2 protocols on the Advance tab in IE via Tools>Internet Options to continue accessing the website. Other members using older Operating Systems and browser combinations might be unable to get to the site if they are not able to access without TLS 1.0 (most notably IE 6 and 8 users on Windows XP or Vista platforms).