News & Events
Upcoming Holiday Hours:
- 1st CCU will be closed on Wednesday, July 4, 2018 for Independence Day
On Sunday, June 24, 2018 our system will undergo routine maintenance. This maintenance window is scheduled between the hours of 12:00 am - 8:00 am EST. During this time our Online Banking, Mobile Banking, and PATT Telephone Banking will be unavailable. Debit Card and ATM usage will be available (up to $400 at ATM's or up to $500 purchases). We apologize in advance for any inconvenience. If you are unable to access your accounts early Sunday morning, June 24th, via the services listed above please try again later.
Click the image below to read our E-Newsletter:
Please make sure your computer settings use TLS 1.1 and higher for accessing 1st CCU's website, Online Banking, and Bill Pay.
In general, compatible browsers/versions* include:
- Internet Explorer version 11
- MS Edge-all versions
- Firefox version 31 and higher
- Safari version 9 and higher for Mac
- Google Chrome version 42 and higher
*Other browsers not listed may still have functionality, but are not recommended and are compatible only in a limited manner. For example, members using Internet Explorer 10 and lower may need to manually enable TLS 1.1 and 1.2 protocols on the Advance tab in IE via Tools>Internet Options to continue accessing the website. Other members using older Operating Systems and browser combinations might be unable to get to the site if they are not able to access without TLS 1.0 (most notably IE 6 and 8 users on Windows XP or Vista platforms).
Electronic Delivery Of Tax Documents:
If you are enrolled in eStatements, any tax documents you receive from 1st CCU were also delivered to you electronically. Tax documents are sent to account holders who have earned $10 or more in dividends and paid $600 or more on a mortgage loan. Sign into your account via Online Banking to view, download, or print them. Account holders who are not signed up for eStatements were sent any applicable tax forms via mail by January 31, 2018.
When the eTax document is delivered to your Online Banking account you will receive an email notification that it is available. Follow these steps to view, save, or print the document:
- Log into Online Banking (Note: If you have multiple membership accounts please log into each individual account to retrieve any Tax Documents for the account. Tax documents are accessible only within the individual account, they are not set up for cross-account access.)
- Click on the eStatement Tab
- Click on the eTax sub-tab
- Click on the date of the Tax document you wish to view, download, or print
If you have any questions please contact 1st CCU by calling 888-706-1228 or by sending us a secure message via the Online Banking Message Center.
- Never Give Out Your Online Banking or Mobile Banking User Name and Password!
- Pay Attention To Account Activity:
You are responsible for monitoring your account activity and notifying your financial institution of suspicious activity or fraudulent charges. Online Banking, Mobile Banking, and AccessPoint Credit Card Account Access are offered free of charge to 1st CCU members, as well as monthly paper statements and eStatements. 1st CCU also offers free E-Alerts for notification of daily account balance, online banking logins, and certain electronic transaction activity. For additional protection, ask a Member Service Representative to place a Password on your account. Once you've placed a secure password on your account you will give the password anytime you request information or transactions on your account in person or over the phone.
- Inspect Credit Reports Annually:
All consumers are entitled to a free copy of their credit report every 12 months from each of the 3 major credit reporting agencies. The ONLY website authorized by the Federal Trade Commission (FTC) to provide these free credit report copies is www.AnnualCreditReport.com. Consumers without internet access may request their free copies by calling 1-877-322-8228 or send a request by mail to: Annual Credit Report Request Service, PO Box 105281, Atlanta, GA 30348-5281.
- Don't Become A Victim Of Phishing Scams:
Always question any suspicious or "official-looking" emails, letters, or phone calls that ask for verification of sensitive information, and never click on links in unexpected or suspicious emails or social media messages.
- Protect Your Device:
Every consumer who owns a computer, smart phone, tablet, or other internet-enabled device should understand what software and systems they have and configure them securely.
- Use Strong Passwords:
When you use the same User ID and Password across several websites you increase your risk. Use strong, unique passwords and don't recycle the same passwords for multiple online accounts.
- Inform Others:
Tell elderly family members about scams and phishing attacks, even if they don't have internet access. They can still become victims of scams during phone calls and mail if they don't know the warning signs.