News & Events
UPCOMING HOLIDAY HOURS:
Friday, December 24th: 1st CCU's offices will close at 12:30 pm for Christmas Eve
Saturday, December 25th: 1st CCU's offices are closed for Christmas
Friday, December 31st: 1st CCU's offices will close at 12:30 for New Year's Eve
Saturday, January 1, 2022: 1st CCU's offices are closed for New Year's Day
Account Verification Audit
What's New For You In 2022!
- Online Account Opening: New members are able to join from the comfort of their home with our convenient online account opening, PLUS existing members can add a new account without needing to come to the branch! Add a Secondary Savings, Ultimate Savings, Money Market or Checking account to your account lineup to make it easier to manage your funds!
- New Online Banking Coming In 2022: 1st CCU teams are working behind the scenes to finalize the development of an ALL NEW online banking platform. When the new Online Banking is rolled out in late Spring 2022 you'll find all of the account management tools you have come to appreciate in our current online banking, PLUS some new and exciting features to improve your banking experience.
- New Mobile App Coming In 2022: Along with the new Online Banking we're also rolling out a new Mobile App! The new App and the new Online Banking will work together, with the ability to utilize those Online Banking features you appreciate directly in the Mobile App without needing to log into Online Banking.
Debit Restrictions: Due to numerous fraudulent transactions, 1st CCU cardholders will not be able to pay at the pump in some states. When purchasing fuel with your debit card you must go inside to pay with the cashier in these states:
- New York
- North Carolina
- Click the Security Information image above to view more scam and fraud information.
NEVER, NEVER, EVER give out your online banking user name and password to ANYONE. Never give out your account number in response to an email or phone call or text that claims they need to deposit money into your account. Your account number and online banking credentials should always be kept private and secure to avoid becoming a victim of fraud.
Be smart, be safe, and always contact your financial institutions if you believe that you may have given out information that you should not have disclosed.
- Never Give Out Your Online Banking or Mobile Banking User Name and Password!
- Pay Attention To Account Activity:
You are responsible for monitoring your account activity and notifying your financial institution of suspicious activity or fraudulent charges. Online Banking, Mobile Banking, and AccessPoint Credit Card Account Access are offered free of charge to 1st CCU members, as well as monthly paper statements and eStatements. 1st CCU also offers free E-Alerts for notification of daily account balance, online banking logins, and certain electronic transaction activity. For additional protection, ask a Member Service Representative to place a Password on your account. Once you've placed a secure password on your account you will give the password anytime you request information or transactions on your account in person or over the phone.
- Inspect Credit Reports Annually:
All consumers are entitled to a free copy of their credit report every 12 months from each of the 3 major credit reporting agencies. The ONLY website authorized by the Federal Trade Commission (FTC) to provide these free credit report copies is www.AnnualCreditReport.com. Consumers without internet access may request their free copies by calling 1-877-322-8228 or send a request by mail to: Annual Credit Report Request Service, PO Box 105281, Atlanta, GA 30348-5281.
- Don't Become A Victim Of Phishing Scams:
Always question any suspicious or "official-looking" emails, letters, or phone calls that ask for verification of sensitive information, and never click on links in unexpected or suspicious emails or social media messages.
- Protect Your Device:
Every consumer who owns a computer, smart phone, tablet, or other internet-enabled device should understand what software and systems they have and configure them securely.
- Use Strong Passwords:
When you use the same User ID and Password across several websites you increase your risk. Use strong, unique passwords and don't recycle the same passwords for multiple online accounts.
- Inform Others:
Tell elderly family members about scams and phishing attacks, even if they don't have internet access. They can still become victims of scams during phone calls and mail if they don't know the warning signs.
Please make sure your computer settings use TLS 1.1 and higher for accessing 1st CCU's website, Online Banking, and Bill Pay.
In general, compatible browsers/versions* include:
- MS Edge - Versions higher than 70
- Firefox version 31 and higher
- Safari version 9 and higher for Mac (see below for issues with Safari version 13.0.4)
- Google Chrome version 42 and higher
*Other browsers not listed may still have functionality, but are not recommended and are compatible only in a limited manner. For example, members using Internet Explorer 10 and lower may need to manually enable TLS 1.1 and 1.2 protocols on the Advance tab in IE via Tools>Internet Options to continue accessing the website. Other members using older Operating Systems and browser combinations might be unable to get to the site if they are not able to access without TLS 1.0 (most notably IE 6 and 8 users on Windows XP or Vista platforms).