News & Events

Mark Your Calendar!

What:  1st CCU's 58th Annual Meeting
When:  Monday, March 25, 2019th
Where:  Jake's Northwoods, 1132 Angelo Rd, Sparta, WI 
Time:  6:00 pm-Registration and Social, 6:30 pm-Business Meeting
It's the Credit Union Difference! This is your chance to hear how the Credit Union did in 2018. The Annual Report for the fiscal year ending December 31, 2018 will be presented and Brett Thompson from the WI Credit Union League will be the guest speaker. All 1st Community Credit Union members are welcome to attend. Member/Owners will also vote* to fill two seats on the Board of Directors.
*To be eligible to vote you must be at least 18 years old, must be the Primary account owner, and the account must have been opened at least 90 days prior to the Annual Meeting date.

1st Community Credit Union Has Purchased Land To Build A New Tomah Branch

lot purchased for new 1st Community Credit Union branch in Tomah

On January 21, 2019 1st Community Credit Union announced that it has purchased land on Tomah's North side between Buan Street and West McCoy Boulevard.  This is to be the location of 1st CCU's new branch. The new facility, nearly 4,000 square feet, will include a full-service lobby, member focused technology center, drive-up and ATM.

"We are excited about the growth our credit union has experienced over the past couple of years," President Brad Bauges says in a a prepared statement. "Building a progressive and innovative retail branch in Tomah was an obvious next step for us." He goes on to say "At this new branch, current and future Tomah members will benefit from our friendly, knowledgeable service, combined with enhancements that provide an improved 24/7 experience". 

The new Tomah branch will feature teller services, new accounts, consumer loans, home loans and more. An anticipated opening date has yet to be decided.

Photo Contest

We are accepting entries in a Photo Contest, with the winning entry to be featured on the cover of our annual report handed out at the Annual Meeting on March 25th.  

Photo Contest Rules and Conditions:

  • Must be 18 years or older to enter
  • There is no cost to enter
  • Photos must have been taken by the person submitting the contest entry
  • Photos may not contain people and must meet the following criteria:
  1. Photo must be taken within one of the following five counties in Wisconsin: Monroe, La Crosse, Vernon, Jackson, Trempealeau.
  2. Contestant must submit a caption with each photo stating where and when the photo was taken.
  3. Photo must be submitted by the person who took the photo.
  4. Image can be landmarks, historic buildings, local parks, animals, or plants that represent the county, city/town, heritage or animal of one of the five counties. Photos that contain people will be disqualified.
  • Entrants are limited to no more than 5 images; only one photo per entrant is eligible to win
  • Photos must be submitted via email to no later than 11:59 pm, March 1, 2019
  • By entering, each entrant agrees to release 1st Community Credit Union, it's officers, directors, employees, members, affiliates, suppliers, and distributors from all liability, claims, or actions of any kind whatsoever for injuries, damages, or losses to persons and property which may be sustained in connection with the receipt, ownership, or in connection with the contest, including without limitation any third party claim for copyright infringement or a violation of an individual's right to privacy or publicity right.
  • Image Quality:
  1. Photo must be a true representation of its contents, an original work, and not altered in any way. (Minor adjustments to brightness and color are acceptable).
  2. Submissions need to be no less than 600x800 pixels and no more than 2 MB.
  3. If your photo is selected, you will be required to submit full high quality resolution file of the photo.
  • Photos that have been previously published, accepted for publication, or are under consideration by other publications are not eligible
  • 1st CCU reserves rights to publication of all winning photos, as well as rights to reprint and use winning photos on our website, social media pages or advertising for editorial and promotional purposes. Photo credit line included.
  • Winning photo will be utilized in 1st CCU's Annual Report. The winner will receive a Grand Prize of $100.00. Entrants agree that 1st CCU has the right to publish winning photo entry without compensation other than the Grand Prize.
  • Winner will be announced on Facebook after March 1, 2019. Images will be judged on originality, composition, and artistic merit. 1st CCU shall determine contest winner at its sole and absolute discretion. All decisions made by 1st CCU are final.
  • The winner's name will be posted via 1st CCU's social media and website.
  • Employees and their immediate family members ARE eligible to participate.
thumbnail of the February eNewsletter
Click the image above to read our latest eNewsletter

Security Information

Debit Restrictions Due To Increased Fraudulent Activity In Georgia and Michigan:

  • Due to numerous fraudulent transactions detected in the state of Georgia, all 1st CCU cardholders who are performing debit card transactions in Georgia will be required to insert the debit card into a Chip Reader rather than swiping the card.
  • All Marathon Petro gas pump users will not be able to use their cards to pay at the pump. You will need to go inside and use the Chip Reader to pay.
  • Due to numerous fraudulent transactions detected in the state of Michigan, card transactions originating in Michigan may be subject to restrictions. 
  • Click the Security Information image on the right to view more scam and fraud information.
These restrictions have been put into place for security purposes to protect our members' accounts from fraud. If additional restrictions need to be placed on transactions we will add those to this list. We apologize in advance for any inconvenience.

Website Compatibility:

Please make sure your computer settings use TLS 1.1 and higher for accessing 1st CCU's website, Online Banking, and Bill Pay.

In general, compatible browsers/versions* include:

      • Internet Explorer version 11
      • MS Edge-all versions
      • Firefox version 31 and higher
      • Safari version 9 and higher for Mac
      • Google Chrome version 42 and higher

*Other browsers not listed may still have functionality, but are not recommended and are compatible only in a limited manner. For example, members using Internet Explorer 10 and lower may need to manually enable TLS 1.1 and 1.2 protocols on the Advance tab in IE via Tools>Internet Options to continue accessing the website. Other members using older Operating Systems and browser combinations might be unable to get to the site if they are not able to access without TLS 1.0 (most notably IE 6 and 8 users on Windows XP or Vista platforms).

Electronic Delivery Of Tax Documents:

If you are enrolled in eStatements, any tax documents you receive from 1st CCU were also delivered to you electronically. Tax documents are sent to account holders who have earned $10 or more in dividends and paid $600 or more on a mortgage loan. Sign into your account via Online Banking to view, download, or print them.  Account holders who are not signed up for eStatements were sent any applicable tax forms via mail by January 31, 2018.

When the eTax document is delivered to your Online Banking account you will receive an email notification that it is available. Follow these steps to view, save, or print the document:

  1. Log into Online Banking  (Note: If you have multiple membership accounts please log into each individual account to retrieve any Tax Documents for the account. Tax documents are accessible only within the individual account, they are not set up for cross-account access.)
  2. Click on the eStatement Tab
  3. Click on the eTax sub-tab
  4. Click on the date of the Tax document you wish to view, download, or print

If you have any questions please contact 1st CCU by calling 888-706-1228 or by sending us a secure message via the Online Banking Message Center.

Beware Of Fraud.  Learn More    

      • Never Give Out Your Online Banking or Mobile Banking User Name and Password!
      • Pay Attention To Account Activity:
        You are responsible for monitoring your account activity and notifying your financial institution of suspicious activity or fraudulent charges. Online Banking, Mobile Banking, and AccessPoint Credit Card Account Access are offered free of charge to 1st CCU members, as well as monthly paper statements and eStatements. 1st CCU also offers free E-Alerts for notification of daily account balance, online banking logins, and certain electronic transaction activity. For additional protection, ask a Member Service Representative to place a Password on your account. Once you've placed a secure password on your account you will give the password anytime you request information or transactions on your account in person or over the phone.
      • Inspect Credit Reports Annually:
        All consumers are entitled to a free copy of their credit report every 12 months from each of the 3 major credit reporting agencies. The ONLY website authorized by the Federal Trade Commission (FTC) to provide these free credit report copies is Consumers without internet access may request their free copies by calling 1-877-322-8228 or send a request by mail to: Annual Credit Report Request Service, PO Box 105281, Atlanta, GA 30348-5281.
      • Don't Become A Victim Of Phishing Scams:
        Always question any suspicious or "official-looking" emails, letters, or phone calls that ask for verification of sensitive information, and never click on links in unexpected or suspicious emails or social media messages.
      • Protect Your Device:
        Every consumer who owns a computer, smart phone, tablet, or other internet-enabled device should understand what software and systems they have and configure them securely.
      • Use Strong Passwords:
        When you use the same User ID and Password across several websites you increase your risk. Use strong, unique passwords and don't recycle the same passwords for multiple online accounts.
      • Inform Others:
        Tell elderly family members about scams and phishing attacks, even if they don't have internet access. They can still become victims of scams during phone calls and mail if they don't know the warning signs.