Employment Application
Welcome to 1st Community Credit Union
- Are you looking for work in a team-oriented company?
- A company that truly focuses on work/life balance?
- A company that offers great benefits and believes in having some fun while at work?
You've come to the right place! 1st CCU is currently hiring for the following positions:
Full-Time Call Center Representative - West Salem Office
Are you looking for a new opportunity? 1st CCU is accepting applications for a Call Center Representative (CCR) to work full-time in our West Salem office. This role is ideal for an individual who is passionate about delivering exceptional member service and the ability to work in a fast-paced, member-focused environment. As a CCR you are the first point of contact for our members over the phone. Responsibilities include assisting with account inquiries, processing transactions, providing information about products and services, and resolving issues with professionalism and care. If this sounds like a career that would interest you, we'd like to meet you! High school diploma required. One year of financial experience required. This position requires a strong computer skill set with the ability to navigate visual diagnostics, troubleshooting, and Microsoft Office programs. Excellent communication skills and the ability to problem solve efficiently and effectively. Basic mathematical knowledge required. Valid WI driver's license required.
Apply for Full-Time Call Center position
Full-Time Member Service Representative - Sparta Office
1st CCU is accepting applications for a Member Service Representative (MSR). This is a full-time 40 hour a week position located in our Sparta Office. Whether you have previous financial experience or are looking to start a new career, we're excited to meet you! This role is responsible for providing friendly, accurate, and efficient service to members in-person, over the phone, or via digital channels. You will assist members with routine transactions such as deposits, withdrawals, payments, and transfers. In addition, with proper training or prior experience you will open and maintain new accounts, explain products and services, and identify opportunities to meet member needs. Answer member inquiries and resolve issues with professionalism and care. Maintain confidentiality and compliance with all credit union policies and procedures. In addition to the normal day to day functions you will be promoting a positive attitude, dedication to the communities we serve and team collaboration and courage. If you're someone who is looking to start a career or continue to grow your current experience, we encourage you to apply!
Apply for Full-Time MSR position
Student Member Service Representative - Sparta, West Salem, Tomah
1st CCU is accepting applications for Student Member Service Representative (MSR) positions in all three locations: Sparta, West Salem, and Tomah. These are part-time 10-15 hour per week positions. As a Student MSR you would be responsible for greeting and welcoming members, performing transactions accurately and efficiently, handling cash, and verifying check endorsements. We will teach you how to develop business relationships with new and existing members to provide them with products and services that will best fit their needs. You will perform additional requests and duties within the hours you work. You would be responsible for working after school until 5:30pm Monday-Friday and Saturdays 8:00am-12:00m.
We work in a team environment, have an extensive training program, and encourage collaboration and open communication. You will have regular contact with all employees of the credit union. This position is the face of our credit union as you're typically the first point of contact coming into the branch and the last point of contact as our members leave. We're looking for individuals who enjoy working with people, enjoy helping others, have attention to detail, and the ability to multitask. If you're looking for a job that teaches you life long skills, has great hours, and in a professional setting with opportunity for growth, we encourage you to apply.
Apply for Student MSR position
Consumer Loan Officer - Tomah
1st CCU is seeking applicants for a Consumer Loan Officer position in our Tomah Office. This is a full-time 40 hour per week position. A CLO interviews applicants for consumer loans and processes loan applications. You will be responsible for gathering background information and analyzing loan applicant's credit history. Normal day to day functions include answering questions about consumer loans, determining collateral values, preparing member loan files, offering financial counseling to our members, recognizing cross selling opportunities, and completing sales reports. At 1st CCU, we are a dynamic team where each member plays a key role in delivering exceptional service and helping the organization grow. This role has the chance to take on responsibilities beyond your main duties, including opportunities in other areas of the branch. Due to a collaborative team structure, you'll be expected to expand your skill set and gain valuable experience in different areas, whether it's supporting other team members, taking on cross-functional tasks, or getting involved in a special project. While your primary focus will be the Consumer Lending duties described above, this position offers the unique chance to develop and enhance a broad range of skills that can contribute to both your personal and professional growth. In addition to the normal day to day functions you will be promoting and evaluating a positive attitude, dedication to the communities we serve, and team collaboration and courage.
Apply for Consumer Loan Officer position
Part-Time Member Service Representative - Tomah Office
1st CCU is accepting applications for a Member Service Representative (MSR) to work 20-hour/wk in our Tomah office. This position works with our members, fulfilling financial needs by assisting with deposits, withdrawals, loan payments, debit cards, credit cards, change orders, and additional duties. We will teach you how to develop business relationships with new and existing members to provide them with products and services that will fit their needs. If you have the ability to multi-task and you are someone who likes working with people and building relationships, we urge you to consider applying. We work in a team environment, have an extensive training program, and encourage collaboration and open communication. You will have regular contact with all employees of the credit union. This position is the face of our credit union as you're typically the first point of contact coming into the branch and the last point of contact as our members leave. We're excited to hear from you!
Apply for Part-Time MSR position
Why 1st CCU?
- Excellent pay and advancement opportunities
- Health insurance*
- Dental insurance*
- Vision insurance*
- Voluntary Benefit insurances*
- 401K match up to 5%*
- Health Care Flexible Spending Account*
- Vacation, Sick, and Personal Hours*
- Life Insurance* and Long Term Disability*
- Holiday Pay*
- Educational Reimbursement program (available after satisfactory completion)
*Available for eligible full-time employees
1st Community Credit Union is a mid-sized credit union with three branch locations serving 14 counties in Western Wisconsin. Our mission is to provide the financial services needed by our members/owners.
or Email resume to Sandy Anderson
or mail application & resume to:
1st Community Credit Union
Attn: Sandy Anderson
P.O. Box 167
Sparta, WI 54656
If you need assistance seeking a job opportunity at 1st Community Credit Union, or if you need reasonable accommodation with the application process, please call our Human Resource Department at 608-269-8121 or contact us at sandy.anderson@1stccu.com.
1st Community Credit Union is an Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.
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