A Message From 1st CCU's President

To our valued members,
As the current economic and Coronavirus situation continue to unfold, 1st Community Credit Union understands there is a great deal of uncertainty surrounding our daily lives. We continue to monitor the latest news, have implemented best practices to keep our Members and Employees safe, and we are here to help you through the uncertainty.


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  • In recognition of our commitment to the safety and well-being of our members and staff, and to do our part to limit the spread of possible infection, we are temporarily closing our branch lobbies, effective as of Thursday, March 19, 2020 at Noon. This was a difficult decision to make and our management team has been actively monitoring the evolving situation as well as guidance from the Center for Disease Control and state and local health authorities.  We understand that this is a significant inconvenience. Thank you in advance for your patience and understanding.
  • Our drive-ups in all three locations (Sparta, West Salem, and Tomah) will remain open to serve you.

Drive-Up Hours: Monday-Friday:  7:30 am - 5:30 pm and Saturdays: 8:00 am - Noon

Hours listed above are effective as of March 19, 2020 and are subject to change

Our Drive-Up Lanes are open to serve you for transactions such as deposits, funds transfers, loan payments, check cashing, and ATM withdrawals.  

  • Our staff remains available to assist you by phone. Call 888-706-1228 and our Call Center will connect you with a Lender or Member Service Representative.
  • Online banking, mobile banking and our other eServices are available for banking safely at home and our ATMs  are available 24/7 in all three branch offices.  We are here for you.
  • Apply online at 1stccu.com and our lenders will reach out to assist you with your loan

       Apply For A Home Loan    Apply For Any Other Type Of Loan
  • Loans and New Accounts: Call 888-706-1228 if you need assistance with a loan or an account. Our Lenders and Member Service Representatives will work with members on a case-by-case basis to arrange for document signing.
  • Night Deposit: The first drive-through lane at all three branches has a Night Deposit box for dropping off deposits or paperwork after hours. Please remember to put your full name and clear instructions on the envelope. Deposits received in the Night Deposit box are processed the next business day.
  • ATM: Drive-Up ATMs are accessible 24/7 at all three branches.
  • Online and Mobile Banking: 1st CCU’s Online Banking and Mobile App are available as always for self-service management of your accounts. Check your balances, transfer funds, make loan payments, pay bills and more.  Qualifying Mobile App users may also deposit checks. For more information please visit 1stccu.com or call 888-706-1228 if you need assistance.   Online Banking   Mobile Banking
  • Telephone Banking: Call  866-876-7288 to access our 24-Hour P.A.T.T. telephone banking service, available for checking balances, transferring funds, and making loan payments.  24/7 Phone Banking system
  • Safe Deposit Boxes: If you need access to your Safe Deposit Box at our Sparta or West Salem locations please call 888-706-1228 for arrangements.
  • 1stccu.com: We will update our website and our facebook page with the latest information as this situation evolves.
  • Be Alert: Scammers are trying to take advantage of the COVID-19 scare. If you have concerns about scams or suspicious calls, texts or emails, please reach out to us by calling 888-706-1228. 
  • 1st CCU's 59th Annual Meeting which was scheduled to be held on March 30th has been postponed. When a new date for the meeting has been set it will be announced.
To find out more about our eServices, click here.
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Be vigilant. There are many scams picking up steam again as criminals seek to exploit fear and uncertainty. Remember, when someone reaches out to you by phone, email, or text asking for your personal information it is a scam. If they are offering free money, it is a scam.  For more information on protecting yourself from fraud and identity theft visit our Fraud and ID Theft resource page.
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If you are experiencing financial hardship or you anticipate challenges, please reach out to us directly. Let us be your partner in working through whatever challenge you are facing. 1st Community Credit Union is here to serve you.
CLICK HERE for information on direct cash payments to workers and families and unemployment insurance under the Coronavirus Aid, Relief, and Economic Security (CARES) Act. This website has answers to Frequently Asked Questions about the $1200 direct payments to individuals ($2400 for married couples) and the expanded unemployment eligibility, as well as a new Child Care and Development Block Grant.
Many businesses are facing challenging times in this current health crisis. The U.S. Small Business Administration is committed to helping bring relief to small businesses and nonprofit organizations suffering because of the Coronavirus (COVID-19) pandemic. On March 27, 2020 President Trump signed into law the CARES Act, which provided additional assistance for small business owners and nonprofits, including the opportunity to get up to a $10,000 Advance on an Economic Injury Disaster Loan (EIDL). This Advance may be available even if your EIDL application was declined or is still pending, and will be forgiven.
If you wish to apply for the Advance on your EIDL, please visit www.SBA.gov/Disaster as soon as possible to fill out a new, streamlined application. In order to qualify for the Advance, you need to submit this new application even if you previously submitted an EIDL application. Applying for the Advance will not impact the status or slow your existing application. 
The U.S. Small Business Administration also encourages small businesses to subscribe to their email updates via www.SBA.gov/Updates and follow them on Twitter at @SBAgov for the latest news on available SBA resources and services. For additional assistance you can find your local SBA office and resource partners at www.SBA.gov/LocalAssistance.
At this point in time there is a great deal of confusion about exactly what the CARES Act will cover. For a summary of the paycheck protection loans and tips for borrowers from the Wisconsin Credit Union League CLICK HERE(opens in a new window)
As new information becomes available we will share additional resources.
We understand that everyone is impacted by the COVID-19 (Coronavirus) pandemic. These are unprecedented times.  Please know that 1st Community Credit Union is committed to our members during this emergency. Your accounts remain safe with us and deposits are federally insured by the National Credit Union Administration (NCUA) up to $250,000.
Brad Bauges, President
1st Community Credit Union