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Credit Union
SPARTA Fax: 608-269-8120 Toll-Free: 888-706-1228
Th-F 8:30-5:30 Sat 8:00-11:30
Driveup: M-F 7:30-5:30
1410 Hwy 16 PO Box 913 West Salem, WI 54669
Phone: 608-786-2420
Fri 8:30-5:30 Closed Saturday
Driveup: M-F 7:30-5:30
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FAQs (Frequently Asked Questions)
Can I access account activity if I don’t have an internet connection?
Yes, we offer the PATT (Personal Automated Telephone Teller) System. When you sign up for electronic access, you may use this free telephone service to access your account 24 hours a day, seven days a week in the privacy of your home, office, or automobile. The system allows you to transfer between accounts, check your account balance, and more!
I signed up for PATT but I can’t remember the codes.
Get 24-Hour Account Access at the tip of your finger by phoning 1-866-876-7288
How can I get my paycheck deposited directly into my account?
We encourage direct deposits because they are a convenient way to receive and pay funds. When setting up direct deposit, it is CRITICAL that you give your account number using the correct format because an incorrect account number may cause your deposit to be delayed or returned. You must give your entire 10-digit account number when authorizing automatic deposits. Please feel free to contact 1st Community Credit Union for assistance - we would be happy to confirm the account number to insure that you are using the correct format.
I want to authorize a recurring automatic payment from my account.
Automatic Clearing House (ACH) withdrawals are set up through the merchant, utility company, or organization that you authorize to receive funds from your account.
Please note that if you set up automatic withdrawal transactions from your account and you need to stop the automatic withdrawal, you should first contact the company that you authorized to do the withdrawal and tell them to stop payment.
What products and services does 1st Community Credit Union offer?
How do I order more checks for my share draft checking account?
You may order more checks in person, by phone, or you may order them online. To place an order online you will need the Order Identification Number and Check Number found on your check reorder form. You may not order online if you are making changes from your previous order. Please contact a Member Service Representative by phone or in person to make changes to your address or check style.
What if I forget my PIN to my Debit Card?
If you have forgotten your PIN (Personal Identification Number) for your debit card, you may request a PIN reminder for a small $5 fee. Please contact the Bookkeeping Department by calling (608) 269-8121 or toll-free 888-706-1228. You will receive your PIN reminder in 7-10 business days.
How can I switch my accounts to 1st CCU?
It’s as easy as clicking here!
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