Frequently Asked Questions
This can be found in several places:
- It is listed on your paper statement – enter the 8-digit account number with no dashes or spaces.
- On a loan coupon book – enter the first 8 digits, using no dashes or spaces.
- You may request your account number by contacting 1st CCU in person and presenting photo ID or two other forms of identification.
to the top
Members can receive their membership account statements free via email and our secure website.
to the top
There is no charge for our member, you'll be eligible to receive special credit union product offers via email.
to the top
Your information is protected with the latest security features. program uses 128-bit encryption security to ensure that your private information stays private.
to the top
You do not need any special computer configuration or software package to access your s, just a computer, a modem, Internet access and an Internet browser that supports 128-bit encryption. Microsoft Internet Explorer 5.5 or higher, Mozilla Firefox 2.0 or higher, Netscape Navigator 4.75 or higher, CompuServe 2000, and AOL 5.0 or higher provide the security encryption required for program.
 |
 |
Both Microsoft and Mozilla offer free download upgrades of their browsers on their respective homepages. The icons above will link you to the browser's download page.
to the top
Your statement can be accessed from
to the top
Even if you delete the email notification you can access your
to the top
Access to eStatements will be set up within three or four days following the completion of the online enrollment form. For this reason, we recommend that you enroll by the 25th of the month to receive your next statement electronically. You will receive an email alerting you when statements are available. Statement archiving begins with the next statement following enrollment.
to the top
You can switch back to the paper version of your statements at any time. Contact a credit union representative by phone at
to the top
We can only send your notification to one email address; however, you can access your statements via any computer with Internet access. Simply go to the menu from
to the top
You can print any statement or notice from your library of available statements and notices. If you would like to print a copy, there are three different options to do so:
- Selecting File/Print from the menu bar at the top of the screen;
- Clicking on the Printer-Friendly Text Only View option under the masthead; or
- Clicking on the Download Statement as PDF file option under the masthead.
You may also request a paper copy of your statement any time for a fee by calling the credit union.
to the top
Yes, any member on the membership account can sign an account up for s.
to the top
You can contact a credit union representative by calling .
to the top
Your will be available approximately the first week of the month.
to the top
to the top
s can be saved as a text file and imported into Microsoft Word or another text program.
to the top